Melbet Responsible Gaming

Our dedicated support team is always available to assist you with any concerns you may have.

We pride ourselves on providing non-judgmental, compassionate support, ensuring you feel comfortable reaching out for help whenever you need it.

If you have concerns about your gaming habits, don’t hesitate to contact our support team.

You can email us at [email protected] or use any other contact method, such as live chat on our website or the Melbet app.
To help you reduce your chance of being addicted to gaming and guarantee a satisfying experience, we advise you to think about the following advice:
Understand that galing should be viewed as a kind of enjoyment rather than a means of making money.

• Only treat gaming as entertainment. Understand that gaming should be viewed as a kind of enjoyment rather than a means of making money;
• Don`t wager if your only goal is to generate money. Do not spend more than you can afford to lose without affecting your everyday life or financial security;
• Only use your free cash to play. Avoid the temptation to place risky wagers in an effort to recoup lost money; instead, concentrate on having fun with the game rather than on the results;
• Don’t chase losses at any cost. Avoid gaming when you’re under the influence or upset since these emotions might impair your judgment;
• Avoid gaming when under the influence or depressed. To further assist you, we can provide a list of organizations that offer free professional help, such as:
• Gamblers Anonymous: http://www.gamblersanonymous.org/ga;
• Gamcare: www.gamcare.org;
• Gamble Alert: www.gamblealert.org;
• Gambling Therapy: www.gamblingtherapy.org;
• Gamble Aware: www.begambleaware.org;
• Responsible Gaming Foundation: https://www.rgf.org.mt.

Unsure if you need help with your gaming habits? Ask yourself: Does gaming take up a lot of your time? Do you feel anxious or irritable when you can’t play? Do you find yourself trying to recover your losses? If you answered “yes” to any of these, we encourage you to reach out to us or organizations that provide professional support. Remember, millions struggle with similar challenges, and you don’t have to face it alone; we’re here to help.

We strictly prohibit anyone under 18 from using our platform, with the goal of safeguarding children. We urge parents to monitor their children’s internet use.

Our measures include regular age verification, restrictions and fund freezes for suspected underage activity, marketing aimed only at legal-age individuals, and offering resources on responsible gaming and its risks.

If we find that someone underage has gambled on the Melbet site or the Melbet app, we will immediately ban their account. Your cooperation is vital in protecting vulnerable individuals from potential harm.

It might be challenging to control your gaming habits, particularly if you are addicted. With our voluntary self-exclusion option, you can limit your betting for a month, six months, or a year, or you can terminate your account. You must upload pictures of your identity-verifying papers in order to utilize this service. You won’t have access after it’s blocked until the time frame is over.
You are free to ask for an early restriction relief, but the Melbet platform has the final say. Your maximum bet can be changed with the assistance of our customer service staff, and the adjustments will take effect 24 hours after you make the request.
Do not attempt to open a new account during self-exclusion, as this can lead to a permanent ban. For more details, contact support at [email protected] or through the Melbet website or the Melbet app. Remember, self-exclusion is a temporary measure for your protection and cannot be reversed during the set period.